We may collect your Personal Information if you use this website, open an Account via Coinfortis.com or perform any Transactions on Coinfortis.com. We may also collect Personal Information about you from recordings of telephone conversations between us and you (or your representatives) and from publicly available registers. Some of the Personal Information we collect is required by us to meet our legal and regulatory obligations (eg. information required to verify your identity). Otherwise, the Personal Information we collect is required in order for us to provide our services efficiently and effectively.
The types of Personal Information which we collect may include: your name, your photographic identification, your address, your phone number, your e-mail address, your banking details including account numbers, your date of birth, and information about your Transactions.
We may use your Personal Information for the following purposes:
to allow you to open and operate an Account on CoinFortis.com
to enable you to complete Transactions on CoinFortis.com
to correspond with you in relation to your Account and your Transactions
to analyze use of our services we provide
as required for legal and regulatory purposes, including for dispute resolution purposes
to provide you with information about products, services and promotions that may be of interest to you, from ourselves and third parties, for market research e.g. surveying our Users' needs and opinions on issues, such as our performance etc.
You should note that you are not obliged to give your Personal Information to the Company, but if you choose not to do so, we may not be able to provide our services, or your access to our services may be limited.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and security screening for customers who use VPN services, TOR, or any other similar service. This is statistical data about our users' browsing actions and patterns and does not identify any individual.
DISCLOSURE OF PERSONAL INFORMATION
We may share Users' Personal Information with financial institutions or insurance companies as required for the purposes of the Company's dealings with those institutions, and with other companies in the case of a merger, divestiture, or other corporate re-organization. We may share Users' Personal Information with the Australian Securities & Investments Commission, AUSTRAC, any financial dispute resolution scheme to which the Company subscribes, and other law enforcement bodies, regulatory agencies, courts, arbitration bodies and dispute resolution schemes, both in Australia and internationally, as may be required by law. If you request it in writing, we may share your Personal Information with your nominated advisers. Except where disclosure of your Personal Information is required by law or requested by you, we will generally require any third party which receives or has access to Personal Information to protect such Personal Information and to use it only to carry out the services they are performing for you or for us, unless otherwise required or permitted by law.
ACCESS AND CHANGING OF PERSONAL INFORMATION
You have the right to access the Personal Information we hold about you, and to require the correction, updating and blocking of inaccurate and/or incorrect data by sending an email to us. We will usually respond to your request within 14 days. You may also request the deletion or destruction of your Personal Information, your Account details or your Transaction details by sending an email to us. The Company will act on your request only when it is not inconsistent with its legal and regulatory obligations and compliance procedures. Upon your written request, we will inform you of the use and general disclosure of your Personal Information. Depending on the nature of your request, there may be a minimal charge for accessing your Personal Information.
We take reasonable steps to protect your Personal Information from misuse, loss, unauthorised access, modification or disclosure, including implementing appropriate security measures. The security measures in place will, from time to time, be reviewed in line with legal and technical developments. However, we give no guarantee that such misuse, loss, unauthorised access, modification or disclosure will not occur.
RETENTION OF PERSONAL INFORMATION